
// SRE
Fewer incidents. Faster recovery. Real error budgets.
For teams past the 'move fast and hope' stage who need production to actually stay up.
Book a consultationThe problem
Why this keeps biting teams
Reliability work gets deprioritized until an outage forces the issue, and then it's a scramble. Without SLOs, error budgets, or real observability, teams can't tell if they're actually improving or just firefighting the same problems on repeat.
What we do
- 01Define SLIs and SLOs tied to what your users actually care about.
- 02Build observability so you can answer 'what's broken and why' in minutes, not hours.
- 03Establish error budgets and the policy for when they change roadmap priorities.
- 04Run incident response design and blameless postmortems that actually change behavior.
Areas of expertise
Depth where it matters
The specific tools and techniques this practice covers — each one something we've run in production, not just read the docs for.
View Observability engineering
[01] Observability engineering
Observability engineering
View Service mesh & zero-trust networking
[02] Service mesh & zero-trust networking
Service mesh & zero-trust networking
View Backup & disaster recovery
[03] Backup & disaster recovery
Backup & disaster recovery
View Capacity & load testing
[04] Capacity & load testing
Capacity & load testing
View Chaos & resilience testing
[05] Chaos & resilience testing
Chaos & resilience testing
Deliverables
What you walk away with
[01]
SLOs and error budgets for critical user journeys
[02]
Observability stack: metrics, logs, traces, dashboards
[03]
Alerting tuned to reduce noise and on-call fatigue
[04]
Incident response runbooks and escalation paths
[05]
Postmortem process and reliability review cadence
[06]
Capacity planning and load testing baseline
Typical outcomes
Measured in production
68%
reduction in P1 incidents
5x
faster mean time to resolution
99.95%
typical uptime post-engagement
Stop guessing.
Start shipping.
Thirty minutes with a senior engineer. No sales deck, no junior SDRs. Just a technical conversation about what's actually breaking or slowing you down.